H&R Block
A multi-year partnership with the world’s leader in tax preparation services, serving 10,000 offices nationwide.
Large-Scale Responsive Repair and Maintenance
What started as a limited trial in 2017 evolved into a multi-year partnership with the world’s leader in tax preparation services. Today, Identiti is the primary provider of facilities repair and maintenance for H&R Block’s 10,000 retail tax offices.
Project Highlights


Services & Scope of Work
Identiti oversees on-call maintenance for every H&R Block location throughout the US. During the three to four months leading up to tax season, we manage high volumes – averaging 50-75 orders per week.
- Conversion of dozens of bank sites and a corporate HQ
- Timely completion within a 4-month window
- Installation of new signage and temporary banners
- On-site field team for installation and quality control
We Deliver Peace of Mind
- Our on-call maintenance team oversees all types of interior or exterior sign outages
- We respond to every request within four hours or less
- We provide coverage 7 days a week, including holidays


Maintenance Services
We offer a full suite of repair and maintenance services to cover any and all requirements, including:
- Ballasts & Power Supplies
- Electrical, Photocell, & Time Clock Work
- Face Replacements/Tenant Panel Replacement Programs
- Neon Repair, LED Repair, Lamps
- LED Retrofit Programs
- Break-Fix Maintenance
- Sign Removals & Replacements
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