H&R Block
A multi-year partnership with the world’s leader in tax preparation services, serving 10,000 offices nationwide.
Large-Scale Responsive Repair and Maintenance
What started as a limited trial in 2017 evolved into a multi-year partnership with the world’s leader in tax preparation services. Today, Identiti is the primary provider of facilities repair and maintenance for H&R Block’s 10,000 retail tax offices.
Project Highlights
Services & Scope of Work
Identiti oversees on-call maintenance for every H&R Block location throughout the US. During the three to four months leading up to tax season, we manage high volumes – averaging 50-75 orders per week.
- Conversion of dozens of bank sites and a corporate HQ
- Timely completion within a 4-month window
- Installation of new signage and temporary banners
- On-site field team for installation and quality control
We Deliver Peace of Mind
- Our on-call maintenance team oversees all types of interior or exterior sign outages
- We respond to every request within four hours or less
- We provide coverage 7 days a week, including holidays
Maintenance Services
We offer a full suite of repair and maintenance services to cover any and all requirements, including:
- Ballasts & Power Supplies
- Electrical, Photocell, & Time Clock Work
- Face Replacements/Tenant Panel Replacement Programs
- Neon Repair, LED Repair, Lamps
- LED Retrofit Programs
- Break-Fix Maintenance
- Sign Removals & Replacements
Have a similar project in mind?
Reach out to learn more about our full-service capabilities.
Explore more of our work
Endeavor Health
Through phased execution and detailed planning, Identiti supports Endeavor Health’s transition to a unified brand system.
Extra Space Storage
Identiti helps Extra Space Storage standardize newly acquired properties while improving active facility environments across its portfolio.
Kroger
For more than 15 years, Identiti has partnered with Kroger to support nationwide store and fuel center signage initiatives.