H&R Block: Large-Scale Responsive Repair and Maintenance

What started as a limited trial in 2017, evolved into a multi-year partnership with the world’s leader in tax preparation services. Today, Identiti is the primary provider of facilities repair and maintenance for H&R Block’s 10,000 retail tax offices.

Project Highlights

Services & Scope of Work

12,000 sites; 50-75 work orders per week

Identiti oversees on-call maintenance for every H&R Block location throughout the US. During the three to four months leading up to tax season, we manage high volumes – averaging 50-75 orders per week.

We Deliver Peace of Mind:

  • Our on-call maintenance team oversees all types of interior or exterior sign outages
  • We respond to every request within four hours or less
  • We provide coverage 7 days a week, including holidays

Maintenance Services

We offer a full suite of repair and maintenance services to cover any and all requirements, including:

  • Ballasts & Power Supplies
  • Electrical, Photocell, & Time Clock Work
  • Face Replacements/Tenant Panel Replacement Programs
  • Neon Repair, LED Repair, Lamps
  • LED Retrofit Programs
  • Break-Fix Maintenance
  • Sign Removals & Replacements

Learn more about maintenance and repair services for signage and branded elements.

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