Victoria's Secret
Three decades of delivering scalable maintenance services across Victoria’s Secret locations.
Supporting one of retail’s most recognized brands since 1997
Founded in 1977, Victoria’s Secret is one of the world’s most recognized specialty retailers, offering lingerie, apparel, beauty, and personal care products through its Victoria’s Secret and PINK brands. Today, the company operates approximately 780+ stores throughout the United States and maintains a global footprint spanning more than 70 countries through company-operated and partner-operated locations worldwide.
Delivering scalable facility maintenance across a nationwide retail footprint
Identiti has proudly partnered with Victoria’s Secret since 1997, delivering comprehensive facility maintenance solutions across its nationwide retail portfolio. Identiti has served as a trusted, consistent partner supporting the brand’s evolving operational needs with responsive service, scalable resources, and nationwide coverage.
How Identiti has helped
Over the course of the partnership, Identiti has successfully completed an average of more than 26,000 work orders annually, with service volume continuing to grow year over year as the program expands. Our team supports Victoria’s Secret locations with a wide range of facility maintenance and repair services designed to maintain brand standards, store functionality, and customer experience across every location.
Services performed throughout the program include:
- flooring repairs and replacements
- lighting maintenance
- electrical repairs
- painting
- preventative maintenance
- leaks and roof repair
- plumbing
- glass replacements
- doors, gates and lock repairs and replacements
- HVAC services
- demo and remodel work
Reliability for decades to come
Through consistent execution, rapid response capabilities, and a nationwide self-performing and partner network, Identiti continues to support Victoria’s Secret as a reliable long-term facility maintenance partner.
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